Refund and Return Policy

At alanan.store, customer satisfaction is our priority.

Return Period

Customers may request a return or exchange within 7 days of receiving the order.

Return Conditions

To be eligible for a return, the product must be:

• Unused

• In its original condition

• In its original packaging

Non-Returnable Items

Returns may not be accepted in the following cases:

• Products that have been used

• Products damaged due to misuse

• Opened perfume bottles after use

Damaged or Incorrect Products

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery and we will resolve the issue.

Shipping Fees

Customers may be responsible for return shipping costs unless the return is due to a mistake made by the store.